Ecommerce analyst

About us

Innovate Group is an expert Shopify and Shopify Plus agency. We design, develop and build eCommerce sites for brands all over the world. 

We’re a team of more than 30 Shopify talents and eCommerce experts. At the moment we’re looking for people eager to grow and join our team.

About the role

Innovate Group is looking for a highly analytical, customer-focused eCommerce Analyst to join our rapidly growing eCommerce team. In this role, you will be responsible for deeply understanding our customers, analyzing their behaviors, identifying trends, and making data-driven decisions. This role will be key in driving customer acquisition, retention, and overall revenue growth, working closely with the Director of eCommerce and Customer Experience.

What we're looking for

We are looking for a professional with experience in data analysis within a fast-paced B2C eCommerce environment who can:

  • Analyze and segment customers based on demographics and purchasing behaviors.
  • Develop actionable insights to improve customer lifetime value (LTV), retention metrics, and repeat purchase behaviors.
  • Utilize AI and machine learning tools to enhance customer segmentation and automate forecasting.
  • Optimize the conversion funnel and use predictive models to anticipate key behaviors such as LTV and churn.
  • Collaborate with cross-functional teams to integrate customer insights into growth strategies.

Skills

The ideal candidate should have:

  • More than 3 years of experience in analysis within a high-growth B2C eCommerce environment.
  • Advanced knowledge of eCommerce tools like Shopify, Klaviyo, Meta Ads Manager, and AI-driven platforms.
  • Experience with multichannel attribution models and predictive analytics for campaign optimization.
  • Ability to present clear insights to cross-functional teams and leadership.
  • Experience with automated dashboards and real-time data reporting to drive timely decision-making.


If you are passionate about data, AI, and eCommerce, we invite you to join Innovate Group and help us enhance our customer experience together!

Apply now

We are the biggest Shopify agency in Argentina and provide our service to firms all over the world.

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