Ecommerce Analyst
Innovate Group is an expert Shopify and Shopify Plus agency. We design, develop and build eCommerce sites for brands all over the world.
We’re a team of more than 30 Shopify talents and eCommerce experts. At the moment we’re looking for people eager to grow and join our team.
Innovate Group is looking for a highly analytical, customer-focused eCommerce Analyst to join our rapidly growing eCommerce team. In this role, you will be responsible for deeply understanding our customers, analyzing their behaviors, identifying trends, and making data-driven decisions. This role will be key in driving customer acquisition, retention, and overall revenue growth, working closely with the Director of eCommerce and Customer Experience.
We are looking for a professional with experience in data analysis within a fast-paced B2C eCommerce environment who can:
Customer Segmentation
Customer Segmentation
Analyze and segment customers based on demographics and purchasing behaviors.
Actionable Insights
Actionable Insights
Develop actionable insights to improve customer lifetime value (LTV), retention metrics, and repeat purchase behaviors.
AI & Machine Learning Utilization
AI & Machine Learning Utilization
Utilize AI and machine learning tools to enhance customer segmentation and automate forecasting.
Conversion Funnel Optimization
Conversion Funnel Optimization
Optimize the conversion funnel and use predictive models to anticipate key behaviors such as LTV and churn.
Collaboration with Cross-functional Teams
Collaboration with Cross-functional Teams
Collaborate with cross-functional teams to integrate customer insights into growth strategies.
The ideal candidate should have:
- More than 3 years of experience in analysis within a high-growth B2C eCommerce environment.
- Advanced knowledge of eCommerce tools like Shopify, Klaviyo, Meta Ads Manager, and AI-driven platforms.
- Experience with multichannel attribution models and predictive analytics for campaign optimization.
- Ability to present clear insights to cross-functional teams and leadership.
- Experience with automated dashboards and real-time data reporting to drive timely decision-making.
Lenguage:
Spanish, English
Expertise Level:
Medium
Job Type:
Full time
